Export Test Run – No Download Indicator

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Import WP Updated 2 years ago 3 Replies

DO
David asked 2 years ago on February 20, 2025 at 2:23 pm

New user; downloaded, installed and tested export for 1 file; export bar indicated the task was completed but no download button to save/view export file created.

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James replied Support Agent

2 years ago on February 20, 2025 at 2:40 pm

Hi David,

Thank you for letting me know this, Can i ask what browser /  operating system you are using?

Did the download button not appear on the modal when it was ran (screenshot attached of what it should look like)?

This makes me think there should be a way to download a previously exported file as a fallback option.

James

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David replied privately

2 years ago on February 20, 2025 at 2:46 pm

J

James replied Support Agent

2 years ago on February 20, 2025 at 10:19 pm

Hi David,

I have been unable to replicate the issue, are you able to create a demo site (https://demo.importwp.com/) and let me know if you run into the same issue?

James