Update import no longer matches existing WooCommerce products by SKU

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Import WP Updated 11 hours ago

EM
Elena asked 11 hours ago on July 3, 2026 at 7:09 am

Hello,

I am experiencing an issue with Import WP and I can\’t determine the cause.

I originally imported over 1,200 WooCommerce products from this XML feed using this same importer. The import completed successfully and all products were created correctly.

The supplier does not provide a dedicated SKU field, so during the original import I mapped:

  • Product SKU = /link

The products still have that value stored as their SKU in WooCommerce.

Now I want to update only the product prices using the same importer and the same XML feed URL.

Current configuration:

  • Same importer that was used for the original import.
  • Same XML feed URL.
  • Product SKU is still mapped to /link.
  • Regular Price is mapped to /price.
  • Unique Identifier = Product SKU.
  • I also tested using the XML field /link directly as the Unique Identifier instead of the Product SKU template field, but the result was exactly the same.
  • Create is disabled.
  • Update is enabled.
  • Only the Regular Price field is being updated.

However, every record fails with the following error:

Not enough permissions to create record.

According to your documentation and previous support replies, this means Import WP cannot find an existing product and therefore attempts to create a new one.

The problem is that the products already exist and still have the correct SKU values stored in WooCommerce. Nothing has changed regarding the feed URL or the field mapping since the original import.

Additional information:

  • Products are simple WooCommerce products (not variations).
  • The XML feed URL is exactly the same as the one used for the original import.
  • I have not changed the importer configuration apart from limiting the update to the price field.
  • The importer history no longer shows the original successful import, only the recent failed runs. I don\’t know if this is relevant.
  • I also verified that the imported WooCommerce products still have the expected SKU values stored. The SKU values have not been modified since the original import.

I have attached screenshots showing:

  1. Product SKU mapped to /link.
  2. Regular Price mapped to /price.
  3. Permissions (Create disabled, Update enabled, Unique Identifier).
  4. WooCommerce products showing that the SKU values are present.
  5. The error message returned during the import.

Could you please advise why Import WP is no longer matching the existing products even though they already exist and still have the correct SKU values?

Thank you.

 

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