Issue with Import WP Plugin and ACF Custom Fields

Hi,

Have you tried adding the following snippet to your theme to show all acf fields, not just those relating to the import type: https://www.importwp.com/docs/advanced-custom-fields-faq/#unable-to-find-acf-field-in-custom-field-list

If the acf fields are still not listed, can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file.

And also attach an export of your ACF field groups that are not showing.

James

Hi James,

Thank you for your prompt response and guidance.

1. I followed your suggestion by adding the snippet of code to my theme's `functions.php`, as detailed in the link you provided. Unfortunately, this has not resolved the issue, and the ACF fields are still not appearing.

2. As requested, I have attached the exported JSON file of my settings to this ticket. Please find it enclosed.

3. I have made some modifications to the ACF field attributes, such as changing a text field to a checkbox. Could this have resulted in the issue I am experiencing?

4. Interestingly, the fields do appear when I select other post types. So, if I recreate a new post type or field group, that's will solve the problem?

I appreciate your support and look forward to hearing from you soon.

Best regards,

Lacoste

Hi James,

Thank you for your prompt response and guidance.

1. I followed your suggestion by adding the snippet of code to my theme's `functions.php`, as detailed in the link you provided. Unfortunately, this has not resolved the issue, and the ACF fields are still not appearing.

2. As requested, I have attached the exported JSON file of my settings to this ticket. Please find it enclosed.

3. I have made some modifications to the ACF field attributes, such as changing a text field to a checkbox. Could this have resulted in the issue I am experiencing?

4. Interestingly, the fields do appear when I select other post types. So, if I recreate a new post type or field group, that's will solve the problem?

I appreciate your support and look forward to hearing from you soon.

Best regards,

Lacoste

Hi,

Can you also attach your acf field group of the broken acf fields?

ACF -> Tools -> Export field group

James

Hi, James,

attached file is the fields group and post type which made by ACF.
If you need site backend to login and check, please let me know.

Thank you.

Thanks, one last thing are you able to take a screenshot of the importer header (example attached).

Hi, I tack 3 screenshots of the importerthe header is the xxx-03.pngThank you.

Hi, James

I hope you're doing well.

I wanted to update you on the situation with the Import WP plugin.
Interestingly, after manually adding the first record, the plugin started to import properly, and the functionality has returned to normal.

I'm not entirely sure why this approach solved the issue, but I'm pleased to report that everything is now working as expected.

Should any further issues arise, I'll be sure to reach out.
In the meantime, thank you once again for your help.

Best regards,

Hi Lacoste,

Im glad you managed to work around it, I was unable to replicate the issue. If you do come across it again let me know what you were doing so i can try to figure out what is going wrong.

James

Hi James,

Thank you for your support.

Everything is working now, and this support ticket can be closed.

Best,