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Ran import but it skipped everything

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Import WP Pro Updated 1 year ago 2 Replies

Cousett asked 1 year ago on December 9, 2022 at 1:22 am

I tried several times but the plug-in skipped all the entries in the cab every time. The plug-in did not work at all and I would like to request a refund please. 

I will remove it immediately from the site as well. 

J

James replied Support Agent

1 year ago on December 9, 2022 at 9:21 am

Hi Cousett,

What type of file where you trying to import?

Are you able to download and attach and export of your importer “Tools > Import WP > Settings / Tools > Import / Export > Export Importers” , and also attach your xml or CSV file so that i can double check what you have set.

James

CH

Cousett replied

1 year ago on December 9, 2022 at 3:12 pm

I think I got it to work. Thank you.