Refund Request

Closed

Import WP Pro Updated 8 months ago 6 Replies

Billy asked 9 months ago on May 7, 2024 at 12:53 pm

Hi, this is not doing what we had hoped and is not the plugin we need.  I was hoping it would, but could not try until I had the pro verion.  Can you please refund? Many Thanks

J

James replied Support Agent

8 months ago on May 9, 2024 at 8:05 am

Hi billy,

Yes, sure you need to contact envato / codecanyon and i will accept the refund. Out of curiosity can you let me know what you were trying to do that you could not?

James

BL

Billy replied

8 months ago on May 9, 2024 at 9:22 am

Thanks James. CodeCanyon support is just taking me to your website, so I have raied a ticket anyway as its not clear the process. We are trying display properties from a BLM File, but we need something a bit more robust for my needs and Property Hive is working better for me. Thanks Billy On Thu, 9 May 2024 at 09:05, Import WP Helpdesk < support@helpdesk.importwp.com> wrote: >
BL

Billy replied

8 months ago on May 10, 2024 at 9:43 am

Hi James, One of the things we struggled with was the files we import change each dayuploads/BLM/005084.zipuploads/BLM/005085.zipuploads/BLM/005086.zipSo when use your Local File - Get file from within a local folder. we can only select a particular file. to auto import.Is there anyway, we can select a path and then import the newest file for example? or is this not possible?ThanksBilly
BL

Billy replied

8 months ago on May 10, 2024 at 9:34 pm

Also if its importing properties daily, is there a way to delete old properties and images not on the import or does this need to be manually managed? Thanks

J

James replied Support Agent

8 months ago on May 12, 2024 at 9:17 pm

Hi Billy,

Sorry the plugin didnt work out for you, your refund request should have been accepted.

Thank you for the feedback on the features required, just to complete this ticket there is plugin that allows you to download the latest file or however you need to fetch the file from a local file system called: https://github.com/jcollings/importwp-multiple-files , and enabling the delete permission on the importer should mean any properties no longer in the blm file will be removed / trashed.

James

BL

Billy replied

8 months ago on May 13, 2024 at 7:10 am

Hi James if this works we might be ok, let us try this thanks. If we can pick the latest zip file then it should be ok. On Sun, 12 May 2024 at 22:17, Import WP Helpdesk < support@helpdesk.importwp.com> wrote: >