Error : Something went wrong

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Import WP Pro Updated 11 months ago 11 Replies

CF
Christophe asked 11 months ago on May 28, 2024 at 9:25 am

Hello,

I am using your \”Import WP PRO\” module for an XML import with custom fields from ACF PRO. When I configure the data import, everything works fine, but when I add a shortcode to read the custom posts in my theme configuration file, there is an error saying \”Something went wrong\” in the \”Template Fields\” tab of your module.

On the site, the data displays correctly via my shortcode for reading ACF PRO data. Disabling my shortcodes does not resolve the problem. If I try to import a backup of my import configuration, I still get the \”Something went wrong\” message.

Can you help me with this?

Thank you.

 

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J

James replied Support Agent

11 months ago on May 28, 2024 at 10:30 am

Hi Christophe,

Can you attach the import config, and can you also attach where you have set the shortcode on the importer?

James

CF

Christophe replied privately

11 months ago on May 29, 2024 at 6:34 am

J

James replied Support Agent

11 months ago on May 30, 2024 at 7:56 am

Thanks, Can you take a screenshot of where you are adding the shortcode into the importer?

CF

Christophe replied privately

11 months ago on May 30, 2024 at 9:08 am

J

James replied Support Agent

11 months ago on May 30, 2024 at 9:13 am

I think i am missunderstanding what you mean by:

when I add a shortcode to read the custom posts in my theme configuration file, there is an error saying \”Something went wrong\” in the \”Template Fields\” tab of your module.

What is the theme configuration file, is this just a php file in your theme folder?

CF

Christophe replied

11 months ago on May 30, 2024 at 9:15 am

yes

J

James replied Support Agent

11 months ago on May 30, 2024 at 9:53 am

Can you install and try the attached version.

Attachments

CF

Christophe replied

11 months ago on May 30, 2024 at 10:07 am

I installed the new plugin and now it works, I can access the "Template Fields" tab again. I will conduct new tests by adding new fields in the import.

I will contact you again if I encounter another problem. Thank you very much.

CF

Christophe replied privately

11 months ago on June 4, 2024 at 12:18 pm

J

James replied Support Agent

11 months ago on June 4, 2024 at 12:35 pm

Hi christope,

This sounds like you have reached the max_input_vars setting of your server, https://www.php.net/manual/en/info.configuration.php#ini.max-input-vars , can you try increasing this number?

James

CF

Christophe replied

11 months ago on June 4, 2024 at 1:16 pm

Thanks,

All is good