Export limit of 500 items?

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Pre purchase question Updated 3 months ago 3 Replies

SN
Sam asked 3 months ago on October 27, 2024 at 7:14 pm

Hello, I tried to export posts (there are over 12,000) and tags (over 7,000) but the export stalled/failed after processing 500 items. I got an error message stating 404 error.

Is this a known limitation of the free plugin? Will the Pro version be able to handle unlimited items?

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J

James replied Support Agent

3 months ago on October 27, 2024 at 8:13 pm

Hi Sam,

There is no limit with exporting on the free version, this sounds like an issue with the plugin.

I will have a look and see if i can replicate this issue, and let you know what i find.

James

J

James replied Support Agent

3 months ago on October 29, 2024 at 7:47 pm

Hi Sam,

I have not been able to replicate this issue, are you able to provide a wordpress login so that i can have a look at the issue?

James

SN

Sam replied

3 months ago on October 30, 2024 at 12:31 am

Hi James, thank you for looking into this. At this point, we figured out how to migrate the site another way. There were some other misconfigurations with the WordPress installation, and several layers of firewalls and rate-limiting both at the plugin level and the cPanel level, so probably it was being blocked by an overzealous security setting.