import often jamming and in pro version there is no continue option after refreshing the page

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Import WP Pro Updated 2 months ago 3 Replies

Bogumil asked 2 months ago on June 30, 2024 at 12:35 pm

Hello

I am strugling with import constantly jamming. I bought pro version. Aside from the fact that I will need it for import of custom fields, I thought the import will be smoth, faster than in standard / non-pro version. Unfortunately it is not. What is more: in standard version I was able to smothely continue import after refreshing the page. In pro version on the other hand, if I reload the page the pluging circles through already imported records longer than in the standtrd version. Is it normal?

With regards

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James replied Support Agent

2 months ago on July 1, 2024 at 8:15 pm

Hi Bogumil,

Sorry to hear you are not having a great experience with the importer.

I think what has happend is you have installed the pro version and also updated the standard version to the latest release, which the latest released version has an known issue where the continue import notice / button is missing (notice / continue button shown in the attached screenshot when viewing an importer that is not complete, this fix is scheduled to be released in the next version).

I have attached the latest development version of the standard plugin that should allow you to resume incomplete imports.

James

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Bogumil replied

2 months ago on July 2, 2024 at 9:04 am

Hi James

Good to hear there will be a fix of the continue button. Thanks for the development version - I will try it as soon as I have sth to import.

With regards

Bogumil

James replied Support Agent

2 months ago on July 2, 2024 at 9:06 am

For reference this fix will be released in v2.13.6+ https://wordpress.org/plugins/jc-importer/