Trying to import XML Feed – error 403

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Pre purchase question Updated 6 months ago 2 Replies

Sandy asked 8 months ago on May 27, 2024 at 5:52 pm

Hi I am trying to import an xml feedform a url. The feed fails with a 403 Error code:

Unable to download: https://xxx.xxx.xxx/XMLRentals.ashx, Response Code: 403x

I am able to pull this file down with no issues using a quick php script.  

The import works fine if I download the xml file and import it from my computer.

Any clues why the import would fail from your plugin?

If I were to purchase, could I use the plugin on my testing site then move the license to the production site or do I need two licenses?

Thanks,

Sandy

J

James replied Support Agent

8 months ago on May 28, 2024 at 9:14 am

Hi Sandy,

From the 403 response, it suggests that the server is not othorizing the download due to access restrictions, more information on the 403 http response code: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403

If you can provide the real url, i could look into this further.

You should be able to use the license on staging and production server as it is the same site.

James

J

James replied Support Agent

6 months ago on July 28, 2024 at 4:02 pm

Hello Sandy

This ticket is being marked as closed due to inactivity.

If this is not the case, please reply to this ticket to re-open it.

James