I can not import product data.

Closed

Import WP Updated 4 days ago 2 Replies

MH
Micah asked 4 months ago on September 24, 2025 at 9:55 pm

I am not able to import product data to update existing products. Every time I try it skips every product. I have tried several setting changes and still nothing. It also forces me to set a Unique ID which should be unnecessary when I am updating existing data.

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J

James replied Support Agent

4 months ago on September 25, 2025 at 7:57 am

Hi Micah,

Can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file.

Can you also explain which field of the csv file should identify an existing product.

James

J

James replied Support Agent

4 days ago on January 30, 2026 at 2:11 pm

Hello Micah

This ticket is being marked as closed due to inactivity.

If this is not the case, please reply to this ticket to re-open it.

James