Issue with import WP for Polylang

Closed

Import WP Updated 5 months ago 3 Replies

DG
Damien asked 5 months ago on December 15, 2023 at 1:41 pm

Hi,

I have issue with importing posts in 2 languages.

All the posts data imports well, each post langages are set well but the posts are not linked between us.

You can see on the screenshot. 

I tried with following your docs how to to try to find whats going on and the posts still remain unlinked.

Is it a common issue ? Can you reproduce it on your side ?

Thank you for your answer.

Regards.

Attachments

Jump to latest response Sign in to Reply
J

James replied Support Agent

5 months ago on December 15, 2023 at 2:28 pm

Hi Damien,

To see how your importer has been setup, can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file.

Then i can try to replicate the issue.

James

DG

Damien replied

5 months ago on December 17, 2023 at 8:30 am

Hi James,

 

You'll find as attachement the json and the csv used for my test.

Regards.

Attachments

J

James replied Support Agent

5 months ago on December 18, 2023 at 1:46 pm

Hi Damien,

Thank you for sending over your importer and your csv file.

Looking at the screenshots that you provided in the ticket, the articles screenshot shows that the translations are linked, you can see  by hovering over the edit pencil icon it shows the name of the translation, and if clicked it will take you to the correct translation of each to edit? if there was not a translation it would instead show a plus (as shown in the screenshot below where i have added a third language).

Is this different in your setup can you send more screenshots showing exactly what the issue is maybe a comparison?, sorry if i am not understanding the issue.

James

Attachments