file cannot upload from local storage by importer

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Import WP Pro Updated 1 month ago 4 Replies

bk
bob asked 1 month ago on March 22, 2025 at 3:12 pm

Hi all,

Thanks for your amazing plugin to help us for the data entry.

But we causing the critical issue that cannot upload image by pro plugin, and it shows 
“File doesn`t exist on local filesystem., “

As our project is tracing the target launch date, please help in short term, many thanks.

 

PS: also attach the demo data for your reference.

 

Best,

Bob Kwan

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J

James replied Support Agent

1 month ago on March 22, 2025 at 3:32 pm

Hi Bob,

Can you confirm the path of an image on your webserver, or where an image should come from for the first record in your dataset?

Can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file, so i can see what you have setup.

James

bk

bob replied

1 month ago on March 22, 2025 at 3:59 pm

Dear James,

Thanks for your quick response.

Please note that the path is from my computer, and double check the file is exist into the correct path.

And please check the attachment for setup.

Attachments

J

James replied Support Agent

1 month ago on March 22, 2025 at 4:48 pm

Hi Bob,

Local filesystem is the websites file system not your computer, as your server does not have acces to your computer.

You could ftp your images into a folder on the webserver, then reference them from there.

James

bk

bob replied

1 month ago on March 24, 2025 at 2:02 pm

Got it, thanks alot James.