Dear ImportWP Support Team,
I am experiencing issues importing WooCommerce products with images using an XML feed. I have followed the instructions in your tutorials for importing WooCommerce products with images from XML, but the images are not being imported.
Below I am sendind you my xml structure:
- <record>
- <product>
- <product_id>
- 1.38.80.15.005
- <title>
- Razer Bottle Opener
- <images>
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/img9348-1_edited.jpg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/Razer-Bottle-Opener.jpg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/264-1_razer-bottle-opener-1.jpg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/CHUSxv_g.jpeg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/img9348-1_edited.jpg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/razer_bottle_opener_1566100959_707b77df_progressive.jpg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/xS8HLIeQ_edited.jpg
- <image>
- https://b2b.zegetron.gr/wp-content/uploads/2025/05/c81617346e16baf8524eeb3f5af86194.jpg
- <image>
- <part_number>
- RS21-00850114-0000
- <manufacturer>
- Razer
- <recycling_fee>
- 0,00
- <category>
- pos materia
- <price>
- 7,25
- <suggested_retail_price>
- 9,99
- <barcode>
- 5204258095572
- <youtube_id>
- <stock>
- 160
- <availability>
- Available
- <description>
- Το τέλειο δώρο – ένα στυλιζαρισμένο ανοιχτήρι μπουκαλιών, με μεταλλική αλυσίδα. Το ανοιχτήρι έχει σχήμα dog tag και χάραξη με το σήμα της Razer. Το απαραίτητο αξεσουάρ για κάθε gamer.
- <weight>
- 40
- <width>
- 0,30
- <length>
- 7,00
- <height>
- 4,00
- <skroutz>
- <pcs_per_carton>
- 0
- <country_of_origin>
- <hs_code>
- 39264000
- <product_id>
- <product>
Based on the structure of my XML feed, I have configured the \\\\\\\”Product Gallery\\\\\\\” section in ImportWP as follows:
- Repeater Node:
/record/product/images
- Location:
/image
- Is Featured?: Yes
- Download: Remote URL
- Base URL: (Empty)
- Permissions: Always download new files (or Search media library before downloading new files)
- Delimiter: (Empty)
- Enable Meta: Yes (with Title Text:
/record/product/title
and Description Text:/record/product/description
) OR No
I have also ensured that the \\\\\\\”Product Gallery\\\\\\\” section is correctly linked in the \\\\\\\”Setup Fields\\\\\\\” tab.
The import process completes without any specific errors related to images in the import history, but the product images are not attached to the imported products. The import history typically shows messages like:
Record Inserted: # [Product ID] (ID, post_title, post_content, post_status, _sku, _global_unique_id) (other product fields) using unique identifier (\\\\\\\"[Product Unique Identifier]\\\\\\\")
The URLs to the images in the XML feed are valid and accessible in a web browser.
Could you please assist me in identifying what might be preventing the images from being imported correctly? I can provide further details about my ImportWP settings or a sample of my XML feed if needed.
Thank you for your time and support.