How to manage “The URL provided is not valid” errors and log access ?

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Import WP Pro Updated 3 weeks ago 2 Replies

GH
Guillaume asked 3 weeks ago on May 19, 2026 at 7:23 am

Hi

I have several “The URL provided is not valid” (english translation from french) errors during the import process. How can i identify the cause of the problem please ?

Any way to access detailed logs of the import process ?

Thanks
Guillaume

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J

James replied Support Agent

3 weeks ago on May 19, 2026 at 8:01 pm

Hi,

To help figure out your issue, can you go to Settings / Tools >General Settings and Enable Debug Mode.

Then go back to the importer and run.

Once it has ran, at the bottom right of the importer there should be a "<> Show Debug" button that has an "Import Logs" section, this should give me more information about what the importer is doing.

In your previous ticket you mentioned ACF, are you importing to a url field? if so this may be that fields validation.

James

GH

Guillaume replied

3 weeks ago on May 20, 2026 at 6:39 am

Hi James

Thanks a lot. 

I cant retreive the log files (i have a 403 error) but i was able to download it directly on my hosting.

Problem solved, you can close the ticket please (made a mistake on the "value" line of an import field).

Thanks a lot
Guillaume