Images imported as uc-##

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Import WP Pro Updated 1 year ago 3 Replies

JP
Jen asked 1 year ago on October 17, 2023 at 11:48 pm

Hi,

I have a spreadsheet I am importing using Google Drive IDs.  I did this successfully last week, but this week am having an issue.  When the images uploaded they are in Media as uc-## (with the ## meaning they each have a unique number there).  And they aren’t showing as images.  I have no idea why this could be happening.  Do you?

Thanks!

Jen

 

 

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J

James replied Support Agent

1 year ago on October 18, 2023 at 8:07 am

The imported files, are they empty, or is there any code inside them? are you able to attach one of them

JP

Jen replied

1 year ago on October 18, 2023 at 2:37 pm

I have attached one below.  There doesn't appear to be anything in the file...it doesn't open up as anything for me.

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JP

Jen replied

1 year ago on October 18, 2023 at 4:33 pm

And I reread the instructions and realized I missed the step of making the graphics folder unrestricted.  That must've been what caused the issue.

 

Thank you!