Cannot update Products of 2nd language

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Import WP Updated 2 days ago 3 Replies

tw
tattiphong asked 2 days ago on December 17, 2025 at 7:51 am

I am using Import WP Pro with Woocommerce & WPML.

Lately, every time I try to update my Products with ID (or even SKU), it only updates the one language. Even when I have pulled the Product ID of the second language – it says ‘Error: No permission to create new records’. This error is as if it only sees the Product ID of the default language and hence is trying to create new records.

This used to be fixed by switching the WordPress language in the admin bar and re-uploading but not anymore.

I have uploaded exported CSV files of my current Products and my upload file – in the working language (TH) and the second non-working language (EN). I have also added screenshot of the error I am getting

Any help would be appreciated. 

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J

James replied Support Agent

2 days ago on December 17, 2025 at 9:04 am

Hi tattiphong,

Can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file.

Can you also let me know which versions of importwp, importwp pro, importwp woocommerce, and importwp wpml you have installed.

James

tw

tattiphong replied

2 days ago on December 17, 2025 at 10:01 am

I have attached the JSON file

 

And the versions are as in the screenshot:

- ImportWP 2.14.18

- ImportWP Pro 2.11.2

- ImportWP Woocommerce 2.3.9

- Woocommerce 10.4.2

- WPML 5.5.3.1

 

But wait..  what is ImportWP WPML - I do not seem to have it ?

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J

James replied Support Agent

2 days ago on December 17, 2025 at 10:03 am

Thanks,

You can download all importwp plugins from the website: https://www.importwp.com/integrations/import-wpml-translations/ , and a guide on how to use it can be found here: https://www.importwp.com/docs/import-wpml-translations-from-csv-xml/