We are currently on vacation until 21st July 2025, ticket responses maybe be longer than normal during this period, sorry for any inconvenience.

Downloads gone from codecayon/envato

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Import WP Pro Updated 11 months ago 3 Replies

ED
Edward asked 11 months ago on October 6, 2024 at 8:24 am

We have flattened our website and doing fresh install only to find I cant find my download I purchased. 

Regards

Eddie

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J

James replied Support Agent

11 months ago on October 6, 2024 at 8:59 am

Hi Eddie,

You will need to contact codecanyon support about this, as codecanyon handle everything payment / download related.

James

ED

Edward replied

11 months ago on October 6, 2024 at 9:50 am

Do you have an email address for them as I can't find a contact us on their site.

J

James replied Support Agent

11 months ago on October 6, 2024 at 10:18 am

I do not have any extra information to contact them, https://help.market.envato.com/hc/en-us