» Error in custom fields imported

Dear Mr/Ms,

I recently purchased the Import WP PRO plugin to use with the Motors theme (https://themeforest.net/item/motors-automotive-cars-vehicle-boat-dealership-classifieds-wordpress-theme/13987211?srsltid=AfmBOorPC7P75R7dgCJJisVwCvhjsqHfs2HW77hOI7Acods4BP95xD54). The project using the plugin is a car dealership.

I’m having trouble importing some of the theme’s custom fields. An XML feed is used to import the fields displayed on the vehicle listings, and I’ve encountered some difficulties importing them.

1. Some of the custom fields (either numeric or dropdown) aren’t imported correctly. For example, the vehicle year isn’t imported in all entries, and they all have the same format (yyyy). This happens with more fields than just the year field. (Images 1 and 2)

2. The image gallery isn’t imported correctly. The images have been successfully downloaded to the media library but don’t appear in the vehicle gallery. The featured image does appear. Perhaps we’re not importing images correctly in the field settings. (Images 3 on custom fields and 4)

Note: The images are downloaded from an external URL.

We need custom fields to import correctly for all vehicles and for the image gallery to collect all vehicle images.

Greetings.

James replied Support Agent

4 months ago on March 27, 2025 at 2:00 pm

Hi Jose,

There only seems to be 1 image attached.

Can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file.

Can you also attach that premium theme zip file so i can have a look into how the data is stored.

Can you also attach a copy of your dataset e.g. xml/csv file.

James

James replied privately Support Agent

Jose replied

4 months ago on March 28, 2025 at 1:35 pm

Hi James

I send you the info requiered.

At this link you will find an xml file, with the specific data to import
XML: https://feeds.inventario.pro/feed/Individual/2381/hfvq97q43q0

I also attached the json file with the import configuration.

This is the link for the theme: https://we.tl/t-GXwIdJcmLE

I have also send you via Wetransfer

Best regards

Attachments

22021912870665c97f6173864ec50b11-ImportWP-export-2025-03-28.json

4 months ago on March 31, 2025 at 9:33 pm

I have managed to install the theme and its plugins, from what i have found the custom fields such as year, need to be added as a custom field and also connected to its term via the taxonomy section (it requires both of these).

As for the gallery, i have had to create some custom code to import this (plugin attached), this adds a new section to the importer labelled "Motors" where you can enable the gallery field (make sure you remove data from the attachments section, and any custom fields you have previously added called gallery, i would also recommed try importing this onto a new listing to make sure no exsiting data is conflicting).

207414a849282be6b2dffd474f1ff739-iwp-custom.zip

4 weeks ago on July 4, 2025 at 6:58 am

Greetings, Thank you very much for the custom code to import the image gallery and the explanation on how to correctly import the fields. After performing the import, we noticed that the vehicle models are not imported as child of the carmaker field. This prevents the carmaker-model filtering from being performed. The models are imported correctly, but we need each model to be imported as a child of the carmaker. For instance, we can filter from BMW, but once we select the carmaker (BMW, Mercedes) none models are available, due to there are not a relation imported between carmaker and model. Best regards