Cant import custom content type

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Import WP Pro Updated 4 months ago 3 Replies

KS
Kevin asked 4 months ago on January 16, 2024 at 2:45 am

Ive purchased the pro version of ImportWP and loaded it up, added the activation code, then went back to the import page. I now see the folloing image and still cannot select my custom post type. Im unsure of what the message means since Ive already purchased the pro version

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J

James replied Support Agent

4 months ago on January 16, 2024 at 9:12 am

Hi Kevin,

Sorry for the obvious response, but from the attached screenshot, it does not look like importwp pro has been activated, can you confirm this?

Can you copy and paste the activation / deactivation from the plugins page for both importwp and importwp pro?

James

 

KS

Kevin replied

4 months ago on January 20, 2024 at 9:38 pm

James, Apologies for the delay. Apparently I installed the pro files in the same dir as the free version. I updated the free version and it wiped my files. Not my best moment but it happens. Sorry to bother you with this. Thanks for the help, Kevin On Tue, Jan 16, 2024, 2:12 AM Import WP Helpdesk < support@helpdesk.importwp.com> wrote: >
J

James replied Support Agent

4 months ago on January 21, 2024 at 12:26 pm

Thank you for letting me know, im glad you managed to get it resolved.

If you need any more help just let me know.

James