We are currently on vacation until 13th May 2024, ticket responses maybe be longer than normal during this period, sorry for any inconvenience.

import comments csv from other cms

Pending

Import WP Updated 3 weeks ago 1 Reply

Mario asked 3 weeks ago on April 12, 2024 at 3:49 pm

Hi,

your plugin it is working seamless to import my feedback from another cms with result : Status: complete, Inserts: 119

My problem: there is no evidence of the imported comments on the dashboard ….not in Comments not in Product-> Review

Hope you can suggest a solution to show all these comments in a dedicated page and maybe on a widget too

Thank you in advance for your help….feel free to ask if more infos are needed.

Mario

J

James replied Support Agent

3 weeks ago on April 13, 2024 at 2:08 pm

Hi Mario,

Can you please export and attach your importer settings to this ticket by going to Tools > Import WP > Settings / Tools > Import / Export and select and export your importer as a JSON file.

And also attach a copy of your csv or xml file so that i can see where you imported the comments to?

James